Freight Forwarder - Import
Antwerp - Full time
introduction
As an international logistics service provider, Fracht Polytra Belgium, part of the Fracht Group, has been offering customer-oriented logistics services since 1974. We strive to be the best service provider by placing our customers at the center and focusing on digitization. In Belgium, we operate from multiple offices. Our people are our most important asset, so we are committed to well-being in the work environment through various initiatives – think of development opportunities, autonomy, involvement, teamwork, and a decent fun factor!
Function
For our General Cargo department, we are looking for an Freight Forwarder (Import). You will join an experienced team handling high volumes of import shipments. The focus is on operational excellence, speed, accuracy and strong collaboration.
You will manage import files from A to Z and play a key role in keeping flows efficient and reliable.
Key responsibilities:
- End-to-end handling of ocean import files
- Order entry and file management in the forwarding system
- Booking and follow-up with shipping lines, transport partners and agents
- Checking and validating shipping and customs-related documentation
- Monitoring arrivals, deliveries and exceptions
- Daily operational contact with customers and partners
- Detecting issues and proactively providing solutions
- Administrative follow-up, cost control and file closing
Profile
You have a logistics degree or equivalent experience
Several years of experience in ocean import forwarding is preferred
You are hands-on, reliable and thrive in a high-volume environment
Strong sense of responsibility and ownership
Accurate, structured and stress-resistant
Customer-oriented and communicative
Fluent in Dutch and English (French is a plus)
Offer
Next to competitive salary conditions, as a people-centered business, we work hard to provide meaningful rewards and development opportunities for our employees, recognizing performance, and creating a supportive working environment for them, wherever they are based.
Our brand-new offices in the “Building Verzicht” are located on the 15th floor with a beautiful view of the city and the surrounding greenery. We are easily accessible by public transport (walking distance from Berchem station). For those coming by car, we have our own parking available.